Terms of use
Last updated: November 2026
These terms are the rules for using Studymate. By creating an account you agree to them and to our privacy policy. Studymate is run by Keenan in South Africa. Questions? Email [contact email to be added].
Who can use Studymate
Anyone can create an account. If you are under 18, a parent or guardian must agree to you using Studymate, and you confirm this when you sign up. Keep your password to yourself: you are responsible for what happens on your account.
Plans and payments
- Free: 1 AI study set a month, plus everything you need to study it.
- Pro: R99 a month, paid by card through Paystack. It renews every month until you cancel. You can cancel at any time, and Pro keeps working until the end of the month you have paid for.
- Family: free for Keenan's family members, set up by Keenan.
We will tell you before prices or plan limits change. Paystack's own terms also apply to payments.
What you upload
- Only upload material you are allowed to use, such as your own notes or course material your school or lecturer gave you for studying.
- You keep any rights you have in your material. You give us permission to process it (including sending it to Claude, an AI made by Anthropic) only to build your study set.
- Studymate writes questions in its own words based on your material. It is not meant to copy your lecturer's questions word for word, so please don't try to make it.
- If you share questions with your class or with someone by email, make sure you are happy for them to see those questions.
Things you may not do
- Upload or share anything harmful, hateful, sexual, violent or illegal.
- Upload other people's personal information, such as class lists or ID numbers.
- Upload material you have no right to use, or share it with people who shouldn't have it.
- Use Studymate to cheat in a test or exam while it is being written.
- Try to break, overload or get around the limits of the app, or reach other people's accounts.
- Share your account or resell Studymate.
If you break these rules, we may remove the content, pause your account or close it. Where we can, we will tell you why first and give you a chance to fix it.
AI can make mistakes
Questions and answers are written by AI and can be wrong or incomplete. Always check them against your own material, and ask your teacher or lecturer if something looks off. You can remove wrong questions when you review a new study set.
No promise of results
Studymate helps you study, but we can't promise any mark or exam result. How well you do depends on you, your material and your exam.
If something goes wrong
We work hard to keep Studymate running and your work safe, but the app may sometimes be unavailable or have bugs. As far as the law allows, we are not responsible for losses caused by using Studymate, and our total responsibility to you is limited to what you paid us in the last 3 months. Nothing in these terms takes away your rights under the Consumer Protection Act or other South African law.
Closing your account
You can delete your account at any time on your account page. This also cancels Pro. We may close accounts that break these terms, or if we stop running Studymate, in which case we will give you notice so you can download your data.
Changes and the law
We may update these terms. If a change matters, we will tell you before it applies. These terms are governed by the law of South Africa, and South African courts deal with any dispute.